Frequently Asked Questions
Everything you need to know about raising the next generation of mountain bikers.
Will the Shotgun seat fit my mountain bike?
The Shotgun seat is designed to fit almost all modern mountain bikes with standard 1-1/8 inch steerers. It is compatible with both alloy and carbon frames, though we recommend checking our specific compatibility guide for bikes with unusual frame shapes or e-bike battery downtubes.
What is the age and weight limit for the child seats?
Our frame-mounted seats are generally designed for children aged 2 to 5 years, with a maximum weight capacity of 22kg (48lb). For younger toddlers, the Shotgun Pro offers adjustable stirrups to ensure a secure and comfortable fit as they grow.
How long does shipping take within the UK?
We offer standard and express shipping options across the UK. Standard delivery typically takes 2-4 business days, while express orders placed before 1pm are usually delivered within 1-2 business days.
Can I use the Shotgun seat on a carbon fiber frame?
Yes, our seats are designed with full rubber protection to ensure they do not damage your frame. The Shotgun Pro model is particularly popular for carbon bikes as it makes zero frame contact, attaching only to the headset and seat post.
What is your return policy if the product doesn't fit?
We offer a 30-day return policy for all unused products in their original packaging. If you find the seat is not compatible with your bike, simply contact our support team to initiate a return or exchange.
Are the seats easy to install and remove for solo rides?
Absolutely. While the initial setup takes a few minutes, the quick-release mechanisms on our Pro models allow you to attach or remove the seat in under 30 seconds, making it easy to switch between family rides and solo trail sessions.